Scheduler

The Vacancy

Scheduler

Location: Manchester
Contract: Full-time, Permanent

WPS is looking for a proactive and organised Scheduler to join our team in Manchester. In this key role, you’ll be responsible for efficiently planning and allocating work to our operational teams, ensuring responsive repairs and maintenance activities are delivered on time and to a high standard.

Key Responsibilities:

• Schedule and coordinate engineers’ workloads to meet service level agreements
• Communicate effectively with customers, engineers, and supervisors
• Monitor job progress, rearranging appointments where needed
• Maintain accurate records and update systems in real time
• Support the wider team to deliver excellent customer service

About You:

• Strong organisational and time-management skills
• Confident communicator with a customer-focused approach
• Experience in scheduling, coordination, or a similar fast-paced role (housing/repairs sector experience desirable)
• Comfortable using scheduling or CRM systems

If you thrive in a busy environment and enjoy problem-solving, we’d love to hear from you.

Apply today to join WPS and help us deliver great service to our customers.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant’s criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

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